Pretty Homes India endeavours to ensure that your every purchase is seamless and memorable with the highest standard of quality and shopping experience.
We have a strict Quality Checking process embedded before each product is packed and dispatched. We take utmost care in packing to ensure zero damage during transit – domestic or international and we ship through registered reputed shipping service providers. In rare scenario, if any product gets damaged during transit, we take full accountability of the damage, so that you can sit back, relax without any fear of shipping damage and shop!
SHIPPING CHARGES
We offer Free Shipping within India on your minimum order value of Rs 2000 and above. Hence you will not pay any additional shipping charges at the time of checkout. In case your order value is less than Rs 2000, you will see the shipping charges at the time of checkout, in addition to the product prices.
We use surface delivery and not air delivery. Each consignment is insured, hence in rare scenario, if the consignment is lost or the product gets damaged during shipment, you will get full refund or exchange.
DOMESTIC SHIPPING TIMELINE
We usually dispatch your order within 2-3 Business Days from the order placement date (the dispatch can get delayed in case of product non-readiness or any customization or any delay from the shipping company. However this is rare scenario).
Once dispatched from our end, the delivery timeline will depend on the shipping company. Usually, it takes 5 – 7 Business Days to deliver within India.
Please note: The delivery timelines above are indicative only. Since we rely on our shipping companies for delivery, this timeline can vary due to factors that are outside our control.
SHIPPING CHARGES
Our international shipping is facilitated by DHL Worldwide. For International Shipping, the charges are calculated at actual quoted by DHL. International shipping charge is calculated basis the volumetric weight, actual weight and destination. Contact us for approximate estimation of the shipping charge before you place the order. Call or Whatsapp us at +91 96180 49302 or write to us at care@yellowverandah.in.
Please note, our website does not recognize international shipping while you place an order with international delivery address. Hence, it still shows, Free Shipping on & above order value of Rs 2000. International shipping is NOT FREE.
Once you pay the shipping charges to us, we will dispatch your order.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties & Taxes for international orders are not included in your order, and are over and above any shipping charges paid to us. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping companies at the time of your order delivery after you receive an invoice by the shipping agent.
INTERNATIONAL SHIPPING TIMELINE
We usually dispatch your order within 2-3 Business Days from the order placement date (the dispatch can get delayed in case of product non-readiness or any customization or any delay from the shipping company. However this is rare scenario).
Once dispatched from our end, the delivery timeline will depend on the shipping company. Usually, it takes 5 – 7 Business Days to deliver anywhere in the world.
Please note: The delivery timelines above are indicative only. Since we rely on DHL for delivery, this timeline can vary due to factors that are outside our control.
Our shipping companies will attempt to deliver the order 3 times before they return it to us.
Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
